Communications

Collaboration and consultation are key requirements of modern business management processes. Being able to efficiently and accurately conduct these functions also helps organisations demonstrate alignment to International and Australian management system standards.

The communication module is scalable to your needs utilising a range of options suited to your needs. E.G email, SMS, direct input to online functions using desktop or mobile devices.

Accurate records of these processes enhance the ability of personnel to show how they are managing contractual obligations. Records are time and date stamped, readily accessed, securely retained and can be in any format that your organisation requires.

Provide the capability of work teams to communicate essential information in a efficient manner without bureaucratic restrictions to format and data types. Easily include images or video with short sharp information to communicate quickly and accurately.

Reduce time wasted or the risk of inaccurate information relating to scope of work or rectification actions by providing the easily accessed channels to clarify issues in real time.

Communication data can be linked to specific topics or system entries such as incidents, corrective actions, risk register controls, resource management and site diary activity.

The module allows for the communication to be targeted to the “need to know” personnel and followed up systematically where responses are delayed or not provided against required timeframes.

Deploying an efficient professional collaboration process you can enhance your client experience and readily demonstrate performance to fill their needs.

Reduction in management time trying to confirm the current information on an issue is achieved by the work teams having the ability to provide clarity around data or issues entered into the system where required.

This function can be incorporated into your emergency management processes by having ready to go messaging for given incident categories, centralise management of incident management status messages.

• Generate adhoc messaging
• Upload share appropriate documentation / images
• Assign responsibilities – Monitor (and report on) progress
• Allow collaboration between teams / groups / departments regardless of geographical location
• Use email, SMS plus direct online options