Applied intelligence: A smarter approach to data-driven decision making

Applied intelligence offers a smarter, more efficient, and effective method for collecting and processing data, driving valuable outcomes for your business. By leveraging applied intelligence, finao transforms standard data collection processes, turning them into dynamic workflows that deliver actionable insights and tangible benefits. Unlike traditional online forms, which simply collect and submit data, finao uses applied intelligence to create specific workflows and outcomes based on the data entered, enabling businesses to automate decision-making and drive consistency across operations.

The limitations of traditional online forms

In a traditional online form, a user enters data and clicks "submit" - Job done! However, what happens if the data submitted requires further action or generates an outcome based on a combination of factors? Relying on human intervention to review or act on submitted data can lead to delays and inconsistencies. The review process can often be subjective, influenced by the individual’s mood, priorities, or experience at that particular moment, which can result in decisions that do not align with business objectives.

The real power of applied intelligence lies in its ability to bypass this subjectivity. Rather than waiting for a person to review and take action, finao enables a form to generate an immediate, objective business outcome based on the data submitted. This approach ensures that workflows are streamlined, outcomes are consistent, and decisions are always based on pre-defined, business-approved criteria, minimising human error and optimising efficiency.

Business benefits of applied intelligence

finao uses applied intelligence to automate workflows, reduce manual tasks, and ensure that processes remain aligned with your organisation’s goals. With finao, businesses can:

• Increase operational efficiency: Automating routine decisions and processes saves time and resources, allowing teams to focus on higher-value tasks.
• Ensure consistency: By embedding business rules and logic directly into workflows, finao ensures that outcomes are consistent, regardless of who is handling the process.
• Reduce subjectivity: Applied intelligence removes personal bias by relying on data-driven decision-making, leading to more objective, reliable outcomes.
• Adapt to change: As your business processes evolve, the intelligence within the system can be easily updated, ensuring that your workflows remain aligned with your current needs and business strategies.

How applied intelligence works: a practical example

One of the most powerful applications of applied intelligence is in the management of incident and hazard reporting. Let’s take the example of an incident report: in most businesses, it is imperative that all incidents (whether they involve injuries, property damage, or safety hazards) are reported promptly. Each incident report contains a variety of factors, such as:

• What happened
• Where it occurred
• Who was involved
• Was there an injury (MTI or LTI)?
• Was there property damage?
• Were emergency services involved?
• Could the incident affect the company’s reputation?

The answers to these questions will determine the next steps in the incident management process. Traditionally, this would involve a subjective review, potentially leading to delays and inconsistent actions. However, with applied intelligence, finao can automatically analyse the data entered and trigger appropriate next steps. This could include:

• Notifying the relevant line manager or project manager to review and resolve the incident.
• Initiating a corrective action.
• Escalating the issue to C-level executives if required.
• Starting an incident cause analysis method (ICAM) process.

This ensures that the response to every incident is appropriate, timely, and aligned with company policy, driving both operational efficiency and risk mitigation.

Use cases for applied intelligence

Applied intelligence is not limited to incident reporting, it can enhance a wide range of business processes, including:

• Site diaries and corrective actions: Automatically track site activities and trigger corrective actions based on predefined criteria
• Audits and inspections: Streamline audits by automating the process of reporting, reviewing, and acting on findings
• SWMS / high-risk works: Ensure that safety protocols and compliance requirements are met without manual intervention
• Contractor management: Automatically verify contractor qualifications, track compliance, and trigger necessary actions
• Business case management: Automate the evaluation and approval of business cases based on predefined criteria
• Payment claims: Automate approval workflows for payment claims, ensuring compliance and faster processing
• User management: Manage user access and permissions dynamically based on real-time data and business needs

Why choose finao for applied intelligence?

finao goes beyond just automating workflows; it uses applied intelligence to enhance every aspect of your business operations. By integrating intelligence into your data collection and decision-making processes, finao transforms how your business responds to dynamic challenges. With finao, you can ensure that every action, response, and decision is data-driven, consistent, and aligned with your business objectives.

Get in touch to learn more

If you are ready to take your workflows to the next level and unlock the full potential of applied intelligence for your business, finao is here to help. Contact us today to find out how our intelligent automation solutions can streamline your processes, improve outcomes, and drive operational efficiency.

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